Rahul and Markus, another Scrum Master were helping the QA team move from QA at the end to a more involved QA approach, where QA engineers were to be involved earlier in the process. As you’d expect, this was not an easy change. How did they pull it off? They started by thinking that change happens as a result of new actions as described by John Shook and helped the QA’s and the teams experiment with new approaches. In this episode, we also talk about the importance of accepting that not everybody can accept certain changes, and how that affects your change management efforts.
About Rahul Bhattacharya
Rahul Bhattacharya is currently working as an Agile Coach at trivago. He is responsible for optimizing the ways of working within the organization, coaching others on best practices while simultaneously guiding teams working on different products. Rahul is passionate about constant learning through experimentation and feedback.
He is also the host of a podcast about Agile, called the Agile Atelier.