Breaking the skill silos: how to help teams become cross-functional – Q&A with Jeff Campbell

Jeff is the author of Actionable Agile tools (available on Amazon, and direct from the author at bit.ly/aatbook). He joins us on this series of Q&A shows to answer questions you’ve submitted. You can submit your questions via our survey (short, about 2 min to fill-in) or by tweeting us @scrumpodcast with #agilejeff.


In this episode, we talk about getting management to be involved and buy-in to the agile transformation.

How to help teams share knowledge and become cross-functional teams

We’ve all been there, when a front-end developer can’t work on a feature because only the back-end part of the feature is missing, but the backend developer is busy or even better: waiting for the DB admin to make some changes.

This is just another form of siloed skillsets. Where one person can only do one task and the other person needs to wait.

How do we help teams understand and practice shared ownership of their work? Sharing knowledge and ultimately making sure that the team can always deliver, no matter who is there?

This is the question we explore in this episode with Jeff Campbell. We discuss the possible reasons why team members are reluctant to share their knowledge, and share tools that can help teams “see” the need for cross-skilling of the team. Kanban is mentioned as an approach that makes the dependency on one skill visible to all in the team.

Resources and tools

  • CodeKata: A deliberate practice for developers to improve their skills and share knowledge with each other.
  • The Coding Dojo Handbook by Emily Bache, a very practical book to help you prepare a coding dojo. A space where team members practice to learn.
  • MobProgramming: a whole-team practice that ensures not only sharing of knowledge but also that the team is constantly collaborating on the most important task they have at hand.

About Jeff Campbell

Jeff Campbell is the author of Actionable Agile Tools, a book with practical tools and practices to help you amplify your impact as a coach and Scrum Master

Jeff is an Agile Coach who considers the discovery of Agile and Lean to be one of the most defining moments of his life and considers helping others to improve their working life not to simply be a job, but a social responsibility. As an Agile Coach, he has worked with driving Agile transformations in organizations both small and large.

Jeff is also involved in the Agile community and is one of the founding members of Gothenburg Sweden’s largest agile community at 1500+ members www.scrumbeers.com, and he also organizes the yearly conference www.brewingagile.org.

You can link with Jeff Campbell on LinkedIn and connect with Jeff Campbell on Twitter.

Get The Booklet!
How to deliver on time and eliminate scope creep By scoping projects around outcomes and impacts, not requirements!
Get the Product Owner Booklet!
Avoid scope creep! And learn to scope projects around impacts and outcomes, not requirements!
Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works