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Richard Griffiths: Improve your change management, sell the problem, not the solution

Often, as Scrum Masters, we know what needs to change and focus our efforts in “selling” the solution. What it is, why it is a good idea, etc. But, when Richard failed to help an organization change he learned an important lesson. To improve how we help change progress, we should sell the problem, not the solution.

About Richard Griffiths

Lapsed software developer, agile and scrum learner, tenor, drummer.
Richard guides and coaches Scrum Teams and organizations on how to use Agile/Scrum practices and values. Helping to teach, facilitate, collaborate & mentor software development teams, enhancing their agile maturity through coaching technical practices as well as the ceremonies and techniques. Richard likes to help teams and organizations obtain higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

You can link with and connect with Richard Griffiths on Twitter.

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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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