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Miguel Santos on how to help teams tackle their problems head-on

When teams face problems they have a choice: avoid, or confront. Which of these patterns does your team adopt when faced with problems? This can make the difference for the teams that want to grow and improve. In this episode we review the story, and the consequences that teams face when they can’t face the problems they are going through.

In this episode we discuss the Retrospectives’ Prime Directive, a rule we can follow to ensure that Retrospectives stay focused on improvements, rather than blame.

Featured book of the week: The Five Dysfunctions of a Team

This is a book that we’ve covered often here on the podcast. So often that we even included it in a bundle offer we had for our listeners: 4 books every Scrum Master should read! In this book Patrick Lencioni walks us through a process of building a team that is not able to collaborate, where trust isn’t present. The goal: a functioning high-performance team.

About Miguel Santos

Miguel is a Brazilian living in Germany and currently Scrum Master for two teams at NewStore. He believes that there is no single methodology (agile or not) to lead projects and teams to success. Because of that, he would like Scrum Masters to be less biased when working with their teams.

You can link with Miguel Santos on LinkedIn and connect with Miguel Santos on Twitter.

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works