Conflict is a looming threat for all Agile teams, unless we learn how to manage those situations with our teams. In this episode, Jens shares with us the story of a team member that was the focus of this particular conflict, how that conflict emerged and how they handled that situation in the end.
In this episode we mention The 5 Dysfunctions of a Team, a book that every Scrum Master should read. We also mention a great resource for team building. The Team Canvas tool that helps surface possible conflicts early on.
About Jens Broos
Since 2011 Jens Broos helps building successful projects for customers of Mayflower in Munich. Studying computer and media science and being a boy scout for many years helps him understand the technical, organizational and social challenges of agile software development. As an Agile Coach he is guiding co-located and distributed teams to set up agile processes, building trust and self-organising. His passion is to bring people together to enable collaboration.