Balazs Tatár on how to transform the intangible systemic problems into actionable solutions

In the regular Retrospectives we find the symptoms of the systemic problems we have to face. We can use Retrospectives as the engine to find and create possible improvements to solve those systemic problems. Balazs shares his approach to Retrospectives and some examples of how he applied this approach in his work. We also discuss a critical technique to make the “intangible” problems more concrete and actionable. This technique can take your team from complaining to taking action.

About Balazs Tatár

Balazs is a technical project manager, working for the European Commission in Brussels, Belgium. Currently he plays the Scrum Master role in a support team of one of the biggest web project at the European Commission. He is a former technical lead and fan of open source technologies.

You can link with Balazs Tátár on LinkedIn and connect with Balazs Tátár on Twitter.

Samantha Webb suggests: be an agile paramedic, go where the pain is

When we start our role of Scrum Master in a new team or organization, Samantha suggests, listen first. Pay attention to the interaction, the way people relate to each other, the language they use. When you know where the pain is, be an agile paramedic. Go where the pain is, help the teams reflect and find their real pains, and possible solutions.

Samantha also shares with us a specific retrospective format that helps teams find where they are not following the Agile principles and values. You can use this format to help teams reflect on what is preventing them from growing.

About Samantha Webb

Samantha is a Scrum Master based in London where she works with clients in a number of different industries. In her spare time she is a game writer and designer and uses Scrum to work on game projects.

You can link with Samantha Webb on LinkedIn and connect with Samantha Webb on Twitter.

Adrian Kerry on the tools you need to understand the system you are part of

When we work with organizations and teams that adopt Scrum, we need to have an understanding of what might be the inherent organizational and personal barriers to adoption. There are a number of tools we can use to learn about which barriers are active, and from that generate ideas about what might be the next step.

In this episode we refer to Henrik Kniberg’s Scrum Checklist (PDF), the Spotify Squad Healthcheck, and Adrian’s own post about the journey towards applying Scrum.  

About Adrian Kerry

A Scrum Master who specialises in Mobile and User Centred Design based approaches, Adrian comes from a testing background and he still finds that he champions making testing easier for the teams he works with. Due to that Adrian is also a strong advocate of XP practices (and, from that, BDD)

You can link with Adrian Kerry on LinkedIn.

 

Jacopo Romei on 3 tools that help you understand the system conditions

Systems affect the teams we work with. Systems develop certain patterns – the system conditions – that we must be aware of, and the people in the system also must be aware of. To find and understand those system conditions we need tools, practical tools that help us understand and describe the system conditions. In this episode we review 3 specific tools that help us understand the system conditions we deal with in our role as Scrum Masters.

During this episode we discuss the concept of the Lindy Effect, a useful heuristic that can help us understand the systems we are part of.

About Jacopo Romei

Agile practitioner since 2003, entrepreneur more than once, he has been agile coach in eBay Italia, co-founder of the ALE Network and a former member in Cocoon Projects, an open governance based company. His main focus now are contracts and lean-thinking-compatible agreements.

You can link with Jacopo Romei on LinkedIn and connect with Jacopo Romei on Twitter.

You can also follow Jacopo’s work at JacopoRomei.com, and follow the latest news on his book about Extreme Contracts on LeanPub.

Victor Bonnacci uses Value Stream Mapping to understand the system he works within

There are many tools and approaches we can use to define and understand the system we work within. Victor explains how he uses conversations and Value Stream Mapping in his attempt to understand the system he works within.

About Victor Bonnacci

Vic coaches software teams at Bio-Rad Laboratories using Scrum and XP practices. He’s worked in IT for twenty years; first as a webmaster, programmer, project manager and currently as a scrum master and coach. Vic lives in Southern California where he is very active in the local community, and he hosts the Agile Coffee podcast.
You can link with Victor Bonnacci on LinkedIn, and connect with Victor Bonnacci on Twitter.
Be sure to follow Victor Bonnacci’s podcast: Agile Coffee.

Ruben Sadoyan on the importance of asking the right questions to understand the system

What are the right questions? In this episode we review some of the critical questions that we must ask to begin to understand the system. The questions may seem easy to understand and even simple to ask, but how do we enable the organization and the people in the team to reflect on those questions?

About Ruben Sadoyan

Ruben has played many different roles in his career. Agile Coach, Team Engineer, Scrum Master with IT Project Management and Software Development background are just some of those. He’s also been an Account executive with software/web development roots and business development, experienced in team and client relationship management.
He’s also launched a startup named Internet Company and has more than 15 years experience in IT. He describes himself as Focused on constant improvement and self-education. Result driven, able to lead in a Lean way, identify root causes and gradually improve teams to make results happen.

Oana Juncu on how to use Open Space Technology to understand the system

There are many techniques that we can use to understand the system we are working with. Oana shares how she uses Open Space Technology to create an environment where the system can reveal itself to us as Scrum Masters and change agents.

About Oana Juncu

Oana likes to present herself as a Business DJ, mixing whatever practices, from Agile and Lean(Startup) to storytelling , User Experience and neuroscience. In her day to day Oana helps teams and organisations unfold creativity, become proud of their achievements, and delight their customers.
You can connect with Oana Juncu on LinkedIn, or follow Oana Juncu on Twitter.
Oana’s website can be seen at coemerge.com.

Jason Little on learning to understand and manage the system

When we start with our focus totally dedicated to the teams we sometimes completely forget to look beyond. Jason Little shares his journey from team-focus to system-focus and the tools he uses to identify and understand the system.

About Jason Little

Jason Little helps organizations discover more effective practices for managing work and people. Sometimes that means plucking tools from the Agile world and sometimes that means using more traditional management practices, such as The Rockefeller Habits. Jason is passionate about the people side of change, and focus on bringing meaningful change into organizations that will improve the lives of people. Jason has recently released a new book called Lean Change Management: Innovative Practices for Managing Organizational Change.
You can connect with Jason Little on Twitter and link with Jason Little on Linkedin.
Jason Little is also a funder of Happy Melly.

Woody Zuill: “The system is where it’s at”

Woody Zuill discusses systems, and tools to help us understand the system. We also discuss how important retrospectives are, and how to go about increasing the amount, and value of your retrospectives: Just-In-Time retrospectives.

About Woody Zuill

Woody Zuill, an independent Agile Consultant, Trainer, Coach, and Guide and has been programming computers for 30+ years. As a pioneer of the Mob Programming approach of teamwork for software development he has been sharing presentations and workshops on Mob Programming for conferences, user groups, and companies all over the world. He is considered one of the founders of the “#NoEstimates” discussion on Twitter.
You can connect with Woody Zuill on LinkedIn or contact Woody Zuill on Twitter.
If you are interested, check the MobProgramming conference.

Angel Medinilla on the tools that allow us to see and manage the system as a whole

Systems affect teams’ and individuals’ performance. We need to learn to see the system to be able to manage it. Angel shares with us the tools he uses to understand and measure the system performance in a way that includes all aspects, from concept to cash.
In this episode we mention the book Lean Software Development by Poppendieck et al.

About Angel Medinilla

Ángel Medinilla (Spain, 1973) has 18+ years working experience in the ICT market. In 2007 he started his own Agile Consulting firm. Today, Proyectalis is considered the leading Agile consulting and coaching company in Spain, and one of the most well-known in Europe and Latin America,
He is a regular speaker at Agile conferences all over the world
He is the author of Agile Management (Springer) and “Agile Kaizen: Continuous Improvement Far Beyond Retrospectives’ (Springer). He also contributed to Beyond Agile: Stories of Agile Transformations, (Modus Cooperandi).
In 2015 he co-founded Improvement21, whose goal is to bring the continuous improvement habit to all kind of organizations in order to create better cultures, teams, processes and products.
You can connect with Angel Medinilla on LinkedIn, and contact Angel Medinilla on Twitter.