Peter Hilton on tips and tools to understand and change the system around Scrum teams

How do you change the system so that it enables the teams to perform?
Peter discusses how “variation” can affect negatively the team, and what benefits can come from acting on, and reducing variation.

Peter refers to the book where he first read about the effect of variation on work. This book was Freedom from Command and Control by John Seddon

Peter also shares a tip on how to get management to be aware of what is discussed by teams during the retrospective, in order to create trust between management and teams.

The books Peter referred to this week:

About Peter Hilton

Peter_Hilton_Scrum_Master_Toolbox_podcastPeter is a software developer and technical project manager who has experienced every point on the agility spectrum, in the course of 18 years of development projects. Peter has performed several variations of the Scrum Master role, and learned what the books dont tell you: whats easy and whats hard.
You can reach Peter Hilton on twitter and read his blog at